At Kafevend we pride ourselves on the high level of service that we offer to our customers
Our dedicated team of qualified Vending Technicians/Specialists are committed to providing unbeatable service to our customers across the UK.
Speed of response is important to you, and we therefore guarantee our response time. From the moment you place the call to our Customer Service Team on 0800 804 8474 to the time the Technician arrives at your business we guarantee that it will be less than 9 working hours.
And if we fail to meet our commitment, we will pay you compensation! And on many occasions there is no need to wait for a Technician, as our Customer Service Team are often able to help you to fix the problem over the phone.
Our Service Technicians undergo extensive training and their performance is continually monitored to ensure that whenever they visit a machine they can locate and identify the fault and have the system up and running in the shortest possible time.
Before leaving, the Technician will thoroughly clean and service your vending machine to ensure that the highest levels of hygiene and performance are maintained.